As we embark on 2019 the results of our 2018 Satisfaction Survey of our community centres, including Clarence Park. Here is a communication sent to elected members today.
We have now collated the results of our 2018 Community Centre Customer Satisfaction Survey, undertaken in October. I’m please to share that we received 148 responses, 5 more than 2017. I am delighted to report that of the 148 respondents:
– 91% said our customer service and support is either good or very good
– 94% said our price/affordability is either good or very good
– 81% said our range of programs was either good or very good
– 84% said our range of information available was either good or very good
– 87% said our facilities are either good or very good for what they need
Some achievements from 2018
- Our school holiday programs were extremely popular again across 2018 with most activities booking out across FPCC and CPCC
- Unley Community Centre was host to yet another outstanding Christmas lunch, providing a 3 course Christmas lunch for 98 people.
- Fullarton Park Community Centre welcomed 5 large, Aboriginal totem poles in the northern grounds, hand painted by Marra Dreaming.
- Clarence Park Community Centre was again ‘host’ to the Premier’s Cabinet meeting, received an upgrade to the ‘Men’s shed’ and installation of a bike repair station.
- Continued delivery of free or subsidised programs supported by State Government funding to run the popular ‘Cooking 101’ program at Unley Community Centre, the youth drop-in service and parenting seminars attended by hundreds of local families at Fullarton Park, and the very busy Playgroup at Clarence Park.
We are looking forward to another busy year ahead with a range of diverse activities and programs to engage our local community. Please refer to the 2019 Community Centres program (available from January 15th). If you would like any further information, please feel free to contact me.