The Solar Shop – 1st Update

In my earlier post today I indicated an expectation that we will endeavour to keep our residents up to date with what is happening.
I have received an email from our administration confirming that they intend, along with all the other councils involved in this scheme, to keep everyone up to date. That being the case I will attempt to pass on what I hear as soon as I get it.
So where is it right now?
The Solar Shop has gone in to receivership. The Receivers, Ferrier Hodgson, will keep the business trading while they explore sale options.
They have advised as follows:
1                     If you have a pending installation it will proceed as planned.
2                     Any deposits paid are unsecured debts and not repayable, at least at this time.
3                     If you have paid a deposit and do not proceed  you will forfeit your payment.
4                     The same applies to any prepayment made. If you elect not to continue you will lose your payment.
5                     Customers who place new orders and pay a deposit after the date of liquidation (7 September 2011) will have their deposits placed in trust and will get their payment back if the company is unable to fulfil its obligations.
6                     You must allow the solar shop to install, rather than find someone else to avoid losing any prepayments.
7                     If you have any queries regarding installation ring the Solar Shop customer care centre on 133765
8                     If you have any queries regarding the receivership you can email to [email protected] or ring Ferrier Hodgson Hotline on (03) 9604 5130
Hoping this helps anyone who is involved in this scheme.

2 Comments

  1. Burnt John   •  

    Don I’m angry and the council should have done more to reference check.the company. I’m going to lose on this council deal. I’m reviewing my legal options.

  2. Don   •  

    I have empathy for your situation and I too have been caught.

    Have you been in touch with the receivers to confirm withn them what your options are. They are workign towards the company continuing, albeit with new owners if possible, so all should not yet be lost.

    I must also defend our adminsitration here in that they as part of a group of (from memory) 7 councils joined this scheme. It is too much to expect that any amount of due dilligence way back then would not have predicted what has happened.

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